All orders are dispatched via Royal Mail Second Class delivery. We currently only post to the UK mainland free or charge. Orders to the Scottish Highlands, Islands and Ireland incur a surcharge, please contact us before purchasing. Dispatch
All orders placed before 2pm are dispatched within 24 hours.
If the item you received is faulty or not what you ordered please contact us via email at Sales@allaboutthatbay.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement OR complete the returns form found on our home page.
We will then advise on how to proceed with the return. Purchasers have 14 days from receipt of the faulty item to return it to us.
Please note :- The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.